Privacy Policy

1. Introduction
Welcome to Tag For Paws ("we," "our," or "us"). We operate the website tagforpaws.com (the "Site"), specializing in customized dog tags. We are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with our services.

By using our Site, you consent to the practices described in this policy. Please read it carefully.

2. Information We Collect
We collect information that you provide directly to us and automatically when you use our Site.

  • Information You Provide:

    • Contact and Account Information: Such as your name, email address, shipping address, phone number, and password when you create an account or place an order.

    • Order Information: Details of the products you order, including the custom text, images, logos, and design preferences you provide for your dog tags. This is essential for fulfilling your order.

    • Payment Information: Payment details are processed securely by our third-party payment processors (e.g., Shopify Payments, PayPal). We do not store your full credit card numbers on our servers.

    • Communication Information: Any communications you send to us, such as customer support requests or feedback.

  • Information Collected Automatically:

    • Usage Data: We use cookies and similar technologies to collect information about your interactions with our Site. This may include your IP address, browser type, device information, pages visited, and referring/exit pages7.

    • Order and Shopping Behavior: Information related to your purchases and browsing behavior on our Site.

3. How We Use Your Information
We use your information for various business purposes, including:

  • To fulfill and manage your orders, process payments, and deliver your customized dog tags.

  • To communicate with you about your orders, account, and our services (e.g., sending order confirmations and shipping updates).

  • To provide customer support and respond to your inquiries.

  • To personalize and improve your experience on our Site.

  • For marketing and advertising purposes (with your consent where required by law), such as sending you promotional emails about new products or offers. You can opt-out of these communications at any time.

  • To detect, prevent, and address technical issues, fraud, or other malicious activities.

  • To comply with legal obligations.

4. Sharing Your Information
We may share your information with third parties only in the following circumstances:

  • Service Providers: We share your information with trusted third parties who assist us in operating our Site and providing services to you. This includes payment processors, shipping and fulfillment companies, email delivery services, and IT service providers. These parties are obligated to protect your information6.

  • Legal Compliance: We may disclose your information if required by law, regulation, legal process, or governmental request6.

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred6.

  • With Your Consent: We may share your information for other purposes with your explicit consent.

5. Your Rights (GDPR & CCPA)
Depending on your location, you may have certain rights regarding your personal information:

  • Access and Portability: You can request access to or a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us.

  • Opt-out of Sale/Sharing (CCPA): We do not sell your personal information. We only share it with service providers as necessary to operate our business.

To exercise any of these rights, please contact us at [insert email address, e.g., privacy@tagforpaws.com].

6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, legal, or accounting purposes)9. Order information is generally retained to maintain your account history and for our business records.

7. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us.

8. Cookies
We use Cookies to enhance your experience on our Site, such as keeping items in your shopping cart and analyzing site traffic. You can adjust your browser settings to refuse cookies, but this may limit some functionality of the Site4.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically7.

10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: privacy.tagforpaws@gmail.com